Terms of Service

Last updated: January 1, 2025

1. Agreement to Terms

By accessing and using Convertix.io ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Convertix.io provides an AI-powered Upwork automation platform that helps agencies generate and submit proposals automatically. Our service includes cover letter generation, job matching, analytics, and portfolio-based proposal customization.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when creating your account
  • Maintain the security of your account credentials
  • Use the service in compliance with Upwork's terms of service
  • Not use the service for any illegal or unauthorized purposes
  • Not attempt to reverse engineer or compromise the service

4. Account Security

You are responsible for maintaining the confidentiality of your account and password. We implement industry-standard security measures, but you must also take reasonable steps to protect your account information.

5. Payment Terms

Subscription fees are charged monthly in advance. All fees are non-refundable except as required by law or as specifically stated in these terms.

  • Starter Plan: $299/month
  • Advanced Plan: $599/month
  • Bespoke Plan: Custom pricing

6. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice to users.

7. Intellectual Property

All content, features, and functionality of Convertix.io are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Data and Privacy

We collect and process your data in accordance with our Privacy Policy. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

9. Limitation of Liability

To the maximum extent permitted by law, Convertix.io shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

10. Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or terminate your account if you violate these terms. Upon termination, your right to use the service ceases immediately.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Georgia. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Georgia.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: hello@convertix.io

Phone: +995 599-034-182

Address:
Nino and Ilia Nakashidze Street N 1
Tbilisi, Georgia 0144

These terms constitute the entire agreement between you and Convertix.io regarding the use of the service and supersede all prior agreements and understandings.