Cookies Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

At Convertix.io, we use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our Upwork automation services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication. Our website cannot function properly without these cookies.

Examples include:

  • Session management and user authentication
  • Security tokens and CSRF protection
  • Load balancing and server routing
  • Shopping cart functionality (for subscription management)

2.2 Performance Cookies

These cookies collect information about how visitors use our website, including which pages are visited most often and if users receive error messages. This helps us improve our platform's performance.

Examples include:

  • Google Analytics cookies for traffic analysis
  • Page load time measurement
  • Error tracking and debugging
  • Feature usage statistics

2.3 Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personalized features relevant to your agency's needs.

Examples include:

  • Language and region preferences
  • Dashboard layout customizations
  • Job preference settings
  • Portfolio configuration options

2.4 Targeting/Marketing Cookies

These cookies are used to deliver advertisements and marketing content that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement.

Examples include:

  • Facebook Pixel for retargeting campaigns
  • Google Ads conversion tracking
  • LinkedIn marketing cookies
  • Email marketing campaign tracking

3. Specific Cookies Used on Our Platform

Cookie NamePurposeDurationType
convertix_sessionUser authentication and session managementSessionEssential
user_preferencesDashboard settings and job preferences1 yearFunctional
_gaGoogle Analytics - distinguishes users2 yearsPerformance
_gidGoogle Analytics - distinguishes users24 hoursPerformance
_fbpFacebook Pixel for marketing campaigns3 monthsMarketing
trial_bannerRemembers if trial banner was dismissed30 daysFunctional

4. Third-Party Cookies

Our website may also use cookies from third-party services to enhance functionality and provide analytics. These include:

4.1 Google Analytics

We use Google Analytics to understand how users interact with our website. Google Analytics uses cookies to collect information about website usage, which helps us improve our services.

Learn more: Google Privacy Policy

4.2 Social Media Platforms

We use cookies from social media platforms like Facebook and LinkedIn for marketing purposes and to enable social sharing features.

4.3 Payment Processors

Our payment partners may use cookies to process payments securely and prevent fraud during subscription transactions.

5. How to Control Cookies

5.1 Browser Settings

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

5.2 Opt-Out Tools

You can also use these tools to control tracking cookies:

5.3 Impact of Disabling Cookies

Please note: Disabling cookies may affect your ability to use certain features of our platform. Essential cookies are required for basic functionality, including account access and subscription management.

6. Cookie Consent

When you first visit our website, you'll see a cookie banner asking for your consent to use non-essential cookies. You can:

  • Accept all cookies for the full website experience
  • Customize your preferences by cookie category
  • Reject non-essential cookies (some features may be limited)
  • Change your preferences at any time through our cookie settings

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you through our website or platform
  • Request new consent if required by law

8. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Convertix.io

Email: hello@convertix.io

Phone: +995 599-034-182

Address:

Nino and Ilia Nakashidze Street N 1
Tbilisi, Georgia 0144

This Cookies Policy was last updated on January 1, 2025. For the most current version, please visit our website.